Revealing Truths About the Tow Industry

Towing is a pretty stereotyped profession. It’s much like with cops: a few bad stories happen and now the whole industry has a bad name.

These are the things people are most often curious about, so we wanted to shed some light onto what’s on everyone’s minds.

Tow Companies Make a Fortune Off Making Your Life Miserable

The buzzword for this is “predatory towing”. These are cases like patrolling bars on the weekends and scooping up every car within reason. Or hiding out and waiting to pounce as soon as a car parks illegally.

People see it as “scamming”. Just know, predatory towing is legal but heavily looked down upon, and not common practice. Especially not for a reputable tow company.

We want to be the company people call when their car breaks down, because we know they’ll be in good hands. Remember, every time a car is towed, you see the company name on the side. You are less likely to call a company you perceive as being “scammy”.

Tow Companies Help Police Departments Fill Quotas

A police department is not legally allowed to enforce quotas for tickets and towing. Shannon Leshen, Pittsburgh city police community relations officer, said in an article,


“There are no quotas for towing or any traffic stops. That’s one of the biggest misconceptions out there; I blame TV.”


Impounding happens at the officer’s or property owner’s discretion. We get called for safety reasons, like removing a car that’s blocking a path for medical personnel. Or it’s for cars that have been left in parking lots for a day or more.

Towing Can Be Dangerous

People know that once their car is towed, they are going to have to cough up some money to get it back. So, unlike roadside assistance, they aren’t always happy to see us.

CNN interviewed an anonymous tow truck operator. They named him Dan, and called it “Confessions of a Tow Truck Driver”. Dan said he had co-workers who were shot at, and one had his face slashed. One time Dan took a baseball bat to the face.

As most drivers will say, it’s “part of the job”. It unfortunately happens. There’s even a section at the International Towing & Recovery Museum that’s dedicated to “Wall Of The Fallen Honorees”, for those who’ve been killed on the job (most people don’t know that this museum exists either!).

Just remember, tow truck drivers are happier to provide a service to the community than they are to make someone’s life miserable. We don’t pull cars just to charge money, nor do we help officers fill imaginary quotas. Sometimes cars just have to go, and we take pride in being able to handle it best.

If that need arises for you, whether it’s roadside assistance or impounding a vehicle, we’d like to be the company that serves you. Let us know how we can help.

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